Support at Home, delivered by a local team from your community
Let us help you understand your Support at Home funding, choose the right services, and get care underway - before, during and after your assessment.
Calls answered by our local care team. Mon-Fri, 8:30am-5pm. We'll listen first, and explain your options - no obligation chat.
locally owned and operated in Central West NSW
healthcare professionals, including registered nurses
care available every day of the year
How Support at Home works with DANS
From checking your eligibility to beginning care, we guide you through every step; whether you’re new to Support at Home or already have funding approved.
Check your eligibility
Start by registering with My Aged Care. We can explain the process and help you prepare for the call.
Complete your assessment
Independent assessor reviews your needs, confirms the funding you may receive.
Choose your provider
Compare your options and choose the provider that feels right for you. You remain in control.
Create your care plan
A DANS care coordinator works with you to build a personalised plan to meet your needs.
Begin your support
Your services begin with a consistent local care team, regular reviews and flexibility to adjust.
Already had your assessment or have funding approved?
Request a call back
Leave your details and a local care manager will ring you back quickly.
Answers to common questions
How does switching work?
If your current provider is not the right fit, you can switch. We handle the handover and help move your funding to DANS so your care continues without a gap.
Can I decide what my funding covers?
Your funding is yours to direct. We build the plan with you, show you where every dollar goes and adjust services as your needs change. Funding is usually allocated for set services, so we help you define the services that fit your needs.
What should I expect from an assessment?
An assessor visits to understand your needs and assign your funding classification. We can help you prepare and support you before, during and after the assessment.
What does Support at Home cover?
Support at Home can cover services ranging from domestic help to nursing care, including:
- Domestic assistance, meals and transport
- Personal care and medication support
- Nursing support and allied health
- Respite for family carers
- Social support and community access
Do I need qualifications to apply?
No. Many of our best people started with no care experience. You can earn while you complete a Certificate III with our learn-and-earn pathway, and registered nurses support you on the job.
Easier to talk it through?
You'll reach a Central West local, not a call centre.
Not happy with your current provider? You're allowed to switch.
Our fees are clear and simple
See our full, itemised fee schedule upfront. Our guided planner also helps you understand what your Support at Home classification may cover and whether you may need to contribute anything yourself.
At a glance
The team behind the care
DANS is a fully registered Support at Home provider.
Locally owned and operated in Central West NSW.
A local team of experienced carer givers and nurses.
Know who is supporting you, with consistency at all times.
Local people who understand your community
Reliable registered nurse led clinical oversight
Take your time. Compare providers.
Understand Support at Home
Learn how the program works, who is eligible and how funding is allocated.
See our fees
View our published fee schedule and understand what your funding may cover.
Check our service area
See where we provide care across Central West NSW and learn more about our local teams.
Ready to connect with our care team?
Call now and talk to a local person about taking over your care - or start the process online and we will call you back within one business day.
No obligations. Just clarity on how we can best help you and your loved ones.