Pricing
Choosing care at home should come with clarity, not surprises. We explain your options, provide transparent pricing and confirm all costs in writing before your support begins.
How our pricing works
We keep pricing simple and transparent. Every service has a clear rate, funding may reduce what you pay, and you’ll always know your costs before care begins.
Every service has a published rate
Each service we provide has a clear rate, so you can understand the cost of your care from the outset.
Funding may reduce what you pay
If you receive government or other funding, some or all of your care may be subsidised. We’ll explain what your funding covers and any contribution you may need to make.
Your costs are confirmed upfront
Before care begins, we provide your rates, funding contributions and expected out-of-pocket costs in writing.
DANS care services and pricing
Choose your support type below to view the hourly rates for each service.
- Your out-of-pocket contribution will depend on your funding pathway.
- Some pathways cover the full cost, while others require a co-contribution.
- Some pathways set pricing separately or are managed directly on your behalf.
Our service pricing falls into three categories:
Clinical supports
DVA pricing is set with the department and requires no participant contribution.
iCare NSW pricing is set with iCare and requires no participant contribution.
NDIS pricing arrangements differ from the rates outlined below and are determined in accordance with the NDIS Pricing Arrangements and Price Limits.
Support at Home pricing requires no participant contribution.
Independence
DVA pricing is set with the department and requires no participant contribution.
iCare NSW pricing is set with iCare and requires no participant contribution.
NDIS pricing arrangements differ from the rates outlined below and are determined in accordance with the NDIS Pricing Arrangements and Price Limits.
Support at Home pricing requires 5–50% participant contribution.
Everyday living
DVA pricing requires a $5 contribution for domestic assistance, or $5 per hour for maintenance.
iCare NSW pricing is set with iCare and requires no participant contribution.
NDIS pricing arrangements differ from the rates outlined below and are determined in accordance with the NDIS Pricing Arrangements and Price Limits.
Support at Home pricing requires 17.5–80% participant contribution.
What can affect the cost of care?
Your final cost depends on four key factors: the services included in your care plan, when support is provided, whether GST applies, and how your care is funded.
Here is a simple breakdown of each.
Type of support
What services you need will determine the types of support which we group in the same categories as Support at Home.
Your care plan sets out the support you need and how often, so pricing reflects your individual needs.
Time of visit
Rates vary depending on when your support is provided.
Standard weekday hours have the lowest rate, with higher rates applying after hours, on Saturdays, Sundays and public holidays. We will explain the relevant rate before care begins.
GST applicability
When accessing services via funding pathways such as Support at Home, there is no GST on your contributions.
For privately funded services, GST applies to services delivered in the Everyday Living Support category.
Funding and contributions
Your funding pathway decides your share of the cost.
Some cover everything; others ask for a contribution, detailed in the table above.
We confirm any out-of-pocket cost with you before care begins.
Our mobile app lets you see your care services and plan instantly
The DANS In Home Care app gives you and your authorised family members a simple way to view upcoming visits, check your care schedule, request new services and make changes when your needs shift.
Explore the different funding pathways
Aged care and disability support can be funded in different ways. We call these "funding pathways". Each have their own eligibility, contributions and inclusions. Below you can learn more, depending on your care needs.
Aged care services funded through the Support at Home program.
As an approved provider, DANS can arrange care plans tailored to your needs.
Disability support funded through your approved NDIS plan.
DANS helps you use your plan and arrange support tailored to your goals.
Aged care services funded through your DVA entitlements.
DANS helps veterans get the support they need, with care arranged around them.
Support funded through an approved iCare NSW plan.
DANS helps arrange practical support around your recovery and daily life.
Private care services you arrange and pay for using your own funds.
DANS can arrange care quickly and flexibly, based on the support you need.
Frequently Asked Questions (FAQs)
Questions about in-home care, funding, and getting started? We've answered the ones we hear most.
How does DANS pricing work?
DANS has set prices based on the service type, the level of support and when care is delivered - weekday, evening, weekend and public holiday rates differ. What you personally pay depends on your funding: subsidised clients usually pay a contribution, private clients pay the listed rate, plus GST where applicable.
Will I have to pay the full cost myself?
Not usually. Funding through Support at Home, NDIS, DVA, Veterans' Home Care or iCare NSW can cover some or all of your care, depending on your assessed needs. Many subsidised clients pay only a small means-tested contribution. Private care is available if you are not funded or want extra hours.
Can DANS explain what I may need to pay?
Yes. Before care starts, DANS gives you a clear breakdown of the cost of your services, what your funding covers and what, if anything, you will pay yourself - no surprises in the first invoice. Contact us for an estimate.
How much does in-home care cost per hour?
DANS publishes set prices on this page, and subsidised clients often pay only a small share - $10-$25 a day is common. Your funding pathway decides what you pay yourself.
Still have questions?
Get in touch. We're here to help.