How Tuesday Visits Became a Trusted Friendship

What began as help with housework and shopping grew into a warm, familiar relationship between one DANS client and her carer, Denise.

Jacqui has more than 10 years of experience in aged and disability care, leading DANS and supporting regional communities.
Jacqui Martel
•
Owner
Updated:
October 1, 2026
•
7 min read

A familiar face twice a week

Denise visits on Tuesdays and Wednesdays, bringing a reliable rhythm to her client's week. The practical purpose of those visits is clear: help with housework, shopping and the everyday jobs that have become harder to manage alone.

Trust grew through ordinary time together

As the weeks passed, the relationship became more familiar. Conversation, humour and Denise's cheeky personality turned routine support into time her client could feel comfortable and relaxed in her own home.

More than completing the jobs

The assistance makes a real difference, but the value of the visits is not measured only by a clean home or completed shopping. It also comes from knowing who will arrive, feeling understood and having someone present who genuinely cares about how the day is going.

The person behind the service

Home care is often described through lists of services. This relationship shows what those services can become when they are delivered consistently by the right person: practical help, trust and a friendship built one visit at a time.

“Denise is a very caring person, and she helps me every day that I'm with her.”

Download the DANS In Home Care app

Through the DANS In Home Care app, you (or an authorised family member) can view your scheduled service visits, request new services, or amend existing arrangements.

Ready to get started?

We’d be happy to speak with you. Contact us for a free care assessment, or simply have a chat with our team to ask questions and understand your options.

Helping aged care client with understanding Support at Home