The Hairdresser Conversation That Led Ruth to DANS
A chance encounter at the hairdresser connected Ruth with a care team that would become central to her daily routine, companionship and independence.
Years of knowing what good support should feel like
Ruth had already experienced home care across two different towns. She understood the practical value of support, but she also knew that consistency, reliability and the quality of the relationship could completely change how that care felt.
Noticing care in action
The turning point came at the hairdresser. Ruth noticed two carers confidently supporting another client and asked where they worked. Their answer was DANS. She made contact that same day, beginning a relationship that would become an important part of her daily life.
A routine that supports the whole day
Ruth's mornings now begin with help to shower, make the bed and prepare for the day. Twice a week, her carers take her to the pool, while regular nursing visits and mobility support help her keep doing the things that matter to her.
Company matters as much as care
The routine is not only practical. A cup of tea, a conversation and a familiar person arriving at the expected time all bring reassurance and companionship. After years of receiving services, Ruth knows exactly what she values in a provider.
“Of all of the services I've had... you're the pick. You're the pick.”
— Ruth Trappel, DANS client
